Intelligent task automation
Understands requests, organizes steps, and completes repeatable tasks across Customer Support workflows.
CC
Customer Support · Partner
Commerce Concierge
Answers product questions, recommends items, and assists order workflows.
DESCRIPTION
Description
Commerce Concierge is a Customer Support agent from Retail Agent Works, built for Ecommerce teams. It brings common tasks, business context, and team collaboration together in one manageable SaaS workspace.
It connects to Shopify to help teams cut repetitive work, keep processes consistent, and track outcomes through Cloudlepton's run history, access controls, and admin tools.
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FEATURES
Features
Shopify integration
Connects to Shopify once authorized, letting the agent work across your existing tools and data.
Ecommerce use cases
Provides contextual prompts, execution suggestions, and result summaries for common Ecommerce processes.
Configurable workflows
Adjust instructions, connectors, and run behavior in the workspace, expanding automation as your team needs.
Run history & governance
Review activity, execution results, and connection status in one place so admins can control access and audit key actions.
Multilingual SaaS experience
Use it from the browser, following your Cloudlepton workspace language and regional settings.
SYSTEM REQUIREMENTS
System requirements
ItemMinimumRecommended
Operating systemWindows 10, macOS 12, mainstream Linux, or a modern mobile OSWindows 11 or the latest macOS, iOS, or Android
BrowserChrome, Edge, Safari, or Firefox with modern JavaScript supportThe latest two stable versions of Chrome or Edge
NetworkA stable internet connection10 Mbps or higher bandwidth
Display1280 x 7201440 x 900 or higher
AccountA registered Cloudlepton account and an active workspaceA team account with agent and connector management permissions
Integration accessA valid Shopify accountAdmin authorization allowing Cloudlepton to access the required Shopify data
ADDITIONAL INFORMATION
Additional information
PublisherRetail Agent Works
CategoryCustomer Support
IndustryEcommerce
Primary integrationShopify
Pricing$25/mo
Version1.7.4
DeliveryCloudlepton web SaaS — no local install required
Age ratingSuitable for all ages
LanguageFollows your Cloudlepton workspace language setting
SupportProvided by the publisher and Cloudlepton workspace support channels
Last updatedJune 1, 2026
Product IDmkt_0008